[vc_row][vc_column][woodmart_title size=”large” align=”left” woodmart_css_id=”62d04b2635973″ title=”Returns & Refunds” title_width=”100″][vc_toggle title=”HOW LONG DOES THE RETURNS PROCESS TAKE?”]We offer 10 days hassle free exchange and returns from the date of delivery.
Upon receiving your return request, COLTIN shall verify the authenticity and the nature of the complaint and if COLTIN is convinced that the complaint is genuine, COLTIN will initiate either a replacement or a refund depending on the option that you selected on the Returns form.[/vc_toggle][vc_toggle title=”HOW DO I RETURN OR EXCHANGE AN ITEM?”]You can initiate a return by clicking the “Return Items” button in the Orders section of My Account. Fill out the required details correctly in the form and then click “Submit Return Request”. See policy here.[/vc_toggle][woodmart_title size=”large” align=”left” woodmart_css_id=”62d04b43207f0″ title=”Customer Service” title_width=”100″][vc_toggle title=”HOW CAN I CONTACT CUSTOMER SERVICE?”]You can reach Customer Service by emailing us at support@coltin.in[/vc_toggle][vc_toggle title=”CAN I VIEW THE STATUS OF MY ORDER FROM THE WEBSITE?”]Yes, once order place we will notify in every stage to till deliver to you.[/vc_toggle][vc_toggle title=”WHERE’S MY ORDER?”]Please check your shipping confirmation email for updated tracking. Additionally, you can email Customer Service at support@coltin.in.[/vc_toggle][woodmart_title size=”large” align=”left” woodmart_css_id=”62d04b52b39f4″ title=”Bulk Order Inquiries” title_width=”100″][vc_toggle title=”HOW DO I ACCESS COLTIN WEBSITE?”]COLTIN Bulk order tab designed to send bulk order inquiries. After filling all the details in the bulk order form our customer support will reach you as soon as possible. You can also reach us for more information by sending mail on info@coltin.in.[/vc_toggle][/vc_column][/vc_row]